Please take a moment to read our Terms and Conditions. By using our site, you agree to these Terms and Conditions. Please note that the Internet is a rapidly changing medium, and we reserve the right to modify the terms of this agreement. By continuing to use the site after we post any such changes, you accept the modified terms.
This site is controlled and operated by Pelland Enterprises from its offices within the United States of America. Pelland Enterprises makes no representation that materials in the site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal or prohibited. Those who choose to access this site from other countries do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Materials (as that term is defined below) in violation of U.S. export law or regulation.
We respect the privacy of our users. Please take a moment to review our privacy policy. If you have any concerns regarding privacy, contact us by clicking here for more information.
As is further explained below, you should be aware that the material that appears on our site is for informational and promotional purposes only. We are not responsible for, and do not guarantee the performance of, goods and services provided by any of our advertisers or by any third party to whose website we link. The links on this website are designed for convenience only, and do not constitute an endorsement by Pelland Enterprises of that site or any product, service or other material offered on that site.
Warranty- Pelland Enterprises offers no warranty, expressed or implied, regarding suitability of any product for specific applications. Our liability is for product replacement only when defective. Warranty does not include labor or any additional expenses that may occur through use, proper or improper of application before damage is discovered.
Sales Terms- All orders are to be prepaid unless prior arrangements are made with management. Sales tax will be charged in California for those customers who do not provide sales tax exemption certificate.
Prices- Prices are subject to change at any time without prior notice.
Returns- Returns will be accepted with prior authorization only. Returns will be subject to a 20% re-stocking fee plus applicable packaging and shipping charges. Returns must be authorized within 30 days from date of invoice, and products shipped to Pelland Enterprises without a return goods authorization number (RGA) will be refused at time of attempted delivery. Custom Manufactured items are non returnable.
Freight Policy- All orders will be shipped via United Parcel Service (UPS) or similar carrier whenever possible. Shipments sent by common carrier will be freight collect unless prior arrangements have been made. The common carrier will be selected at Pelland Enterprises discretion. Although Pelland Enterprises will try to accommodate special requests whenever possible.
How To Receive A Shipment- Inspect packaging for any obvious damage making sure piece count is correct. If concealed damaged is suspected the package should be opened in the presence of the driver whenever possible. Shortages, or damage should be noted on bill of lading or delivery receipt before signing for the shipment. Any claims must be filed with the carrier in a timely manner to avoid refusal of payment from the freight company.
Unless otherwise stated, all images, website design elements, text, graphics, logos, buttons, icons, other content, the presentation, selection and arrangement thereof, and all software Copyright © 2004, Pelland Enterprises. ALL RIGHTS RESERVED.